Hot Box has an Equal Access Policy and welcome all customers with physical or mental impairments. We are working towards making our venue as accessible, safe and enjoyable for everybody that visits.

Contact details for all access enquiries

If you require any more information or would like to speak to us regarding access then please contact us on 01245 290117, hotboxliveevents@gmail.com, message any of our social media platforms or pop down Monday to Saturday 10.30 am – 5.30 pm to look for yourself.

Address – 28 Viaduct Road, Chelmsford, Essex, CM1 1TS, England

Access around the venue

Our entire venue is located on the ground floor with step free access, we have double doors that open inwards or outwards for wheelchair access. From there you will be able to access our bar, standing, seating area and toilets.


An accessible toilet with wide access doors can be found left of the stage.  It has level access, with plenty of room inside, and an accessible hand dryer and flush.


Our venue has accessible car parking nearby at NCP behind our venue and Fairfield Road car park about 50 metres away.

Local Public Transport

We are located adjacent to Chelmsford Bus and Train Station.


We are located directly opposite a taxi rank.

Assistance Dogs

Assistance dogs are welcome to the venue and will have access to water, however, please be aware that gigs can be extremely loud and busy.

Access to Performance

Hearing loop will be available shortly. Our designated viewing area is in front of the stage.

Strobe Lighting

Strobe lighting, lighting that produces stroboscopic effects and smoke machines may be used during gigs in our venue. If you have concerns about the use of either of these please contact us in advance and we will not use those effects that may disturb your visit to us.